PRIVACY POLICY
Last updated: 16 March 2026
1. Who We Are
This Privacy Policy explains how M7B Consultancy Ltd, trading as Connext Consultancy (“we”, “us”, “our”), collects, uses, and protects your personal data.
Data Controller:
M7B Consultancy Ltd
ASM House, 103a Keymer Road, BN6 8QL
Email: hello@connextconsultancy.co.uk
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. The Personal Data We Collect
We collect and process the following types of personal data:
Information you provide directly
- Name
- Email address
- Phone number
- Message content
- Any documents or information you choose to send us
Information collected automatically
When you visit our website, we may collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Basic diagnostic and security data
Information collected through third‑party tools
Google reCAPTCHA (security and spam prevention)
WhatsApp (if you contact us via the WhatsApp button)
These services may collect additional technical data such as device identifiers, IP address, and behavioural information.
3. How We Use Your Personal Data
We use your data for the following purposes:
- Responding to your enquiries
- Providing consultancy services
- Managing our relationship with you
- Improving our website and services
- Ensuring website security (via reCAPTCHA)
- Communicating with you via WhatsApp if you choose to contact us there
We do not sell your data or use it for automated decision‑making.
4. Legal Bases for Processing
We process your data under the following lawful bases:
5. Cookies and Tracking Technologies
We use essential cookies to operate our website and may use additional cookies with your consent.
For full details, please see our Cookie Policy.
6. Third‑Party Services We Use
Google reCAPTCHA
Used to protect our forms from spam and abuse.
Google may process:
- IP address
- Browser information
- Behavioural data
Google’s Privacy Policy applies.
WhatsApp (Meta)
If you contact us via WhatsApp:
- Your phone number
- Message content
- Metadata
may be processed by WhatsApp (Meta), which may transfer data outside the UK.
Website Hosting
Our hosting provider may process technical data to ensure website functionality and security.
7. International Data Transfers
Some of our third‑party providers (e.g., Google, Meta) may transfer data outside the UK.
Where this occurs, they use approved safeguards such as:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions
8. Data Retention
We keep your personal data only for as long as necessary for the purposes described in this policy.
Typical retention periods:
- Enquiry emails: up to 12 months
- Client records: up to 6 years (for legal and accounting purposes)
- Technical logs: up to 12 months
9. Your Rights
Under UK GDPR, you have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact us at the email above.
10. Complaints
If you have concerns about how we handle your data, you can contact:
Information Commissioner’s Office (ICO)
11. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
COOKIE POLICY
Last updated: 16 March 2026
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly and improve your browsing experience.
2. Types of Cookies We Use
Essential Cookies (Required)
These cookies are necessary for the website to function and cannot be switched off.
Examples:
- Security cookies
- Session cookies
- reCAPTCHA cookies
Functional Cookies (Optional)
Used to enhance website functionality.
We only use these with your consent.
Performance Cookies (Optional)
Used to understand how visitors use our website.
We only use these with your consent.
3. Cookies Used on Our Website
| Cookie Name | Purpose | Provider | Duration | Type |
|------------|----------|----------|----------|------|
| rc::a | Distinguish humans from bots | Google reCAPTCHA | Persistent | Essential |
| rc::c | Distinguish humans from bots | Google reCAPTCHA | Session | Essential |
| _GRECAPTCHA | Security and spam protection | Google | 6 months | Essential |
| WhatsApp widget cookies | Enable WhatsApp chat button | Meta | Varies | Functional |
4. Third‑Party Cookies
Some cookies are set by third parties:
Google (reCAPTCHA)
Used for security and spam prevention.
WhatsApp (Meta)
Used when you interact with the WhatsApp chat button.
These providers may process data outside the UK.
5. Managing Cookies
You can:
- Accept or decline cookies via our cookie banner
- Change your browser settings to block or delete cookies
Blocking essential cookies may affect website functionality.
6. Changes to This Policy
We may update this Cookie Policy from time to time. The latest version will always be available on our website.